Shipping policy

Shipping Policy

We’re committed to getting your order to you as quickly and smoothly as possible.

Processing Time

All orders are processed within 1–2 business days. Once your order is shipped, you’ll receive a confirmation email with tracking details.


Shipping Times

United States

  • Standard Shipping: 5–10 business days

Australia, Canada, UK

  • Standard Shipping: 6–12 business days

Rest of World

  • Standard Shipping: 7–15 business days

Please note that shipping times may vary slightly during peak periods or due to customs delays.


Shipping Costs

Shipping costs are calculated at checkout. We may offer free shipping promotions from time to time.


Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. Please allow 1–3 days for tracking updates to appear.


Delays

While we do our best to ensure timely delivery, delays can occasionally occur due to factors outside our control (such as customs or courier delays). We appreciate your patience in these situations.


Incorrect Address

Please ensure your shipping details are correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.


Lost or Stolen Packages

If your package is marked as delivered but you have not received it, please contact the shipping carrier directly. We are not responsible for lost or stolen packages once marked as delivered.


Need Help?

If you have any questions about your order, feel free to contact us at:

hello@getcalmi.com

We’re always happy to help.